Mapping Your Client Journey: How to Create a Seamless Intake Process & Answer Client Questions with Confidence
Listen here.
Have you ever taken on a new client, then gotten into your first session and realized it wasn’t a good fit?
In this episode, we’re exploring the client journey from the moment someone starts looking for a therapist to their first session in your (virtual) office.
Tune in to learn the key steps you can take to create a seamless and welcoming intake process. In less than 30 minutes, I’ll walk you through how to:
Identify what your client needs
Build a welcoming intake process
Answer client questions clearly & confidently
Streamline your operations to boost retention
& Continuously improve your process over time
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